Paypal payments:

The following form is for on line credit card payments via Paypal. Note there is no need to create a Paypal account - you can simply select the pay by "Debit or Credit card" option on the secure paypal page. Simply enter the amount you are paying and click the Paypal Payment button - then you will be taken to the secure Paypal page and have the choice to pay via either a paypal account or card option.

Address:

145E Target Road
Glenfield
Auckland, 0627
New Zealand

Email:
This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +64 9 444 7650

Standard Colour List

PLEASE NOTE : 

• When selecting a colour of a product you are purchasing - you need to drop the box that indicates 'Colour' and then select 'All other colours / Colour / Other Standard Colour'.
• Selecting a colour other than Black will incur additional cost.
• Colour matching via photo or picture sent online cannot be relied on to undertake a colour match.  It is the responsibility of the customer to advise the colour they require.

Almond Satin
Annotec Mid Bronze
Appliance White
Arctic White Satin
Bond Rivergum Matt
Bone White Matt
Bronco Satin
Canvas Satin
Charcoal Matt
Desert Sand Matt
Endura Bronze Matt
Ghost Grey Matt
Grey Friars Matt
Ironsand Matt
Karaka Matt
Lichen Matt
Lignite Matt
Black Matt
MC Brown
Mist Green Matt
New Denim Blue Matt
NZ Silver Star Satin
Off White Satin
O'Keefe Grey Satin
Permanent Green Matt
Sandstone Grey Matt
Scoria Matt
Silver Pearl Satin
Titania Matt

Online Purchases:

To purchase via our online store, you can either register your details with us or check out as a Guest (we recommend checking out as a Guest as this is often the simpliest means of this process), this allows us to ensure we have appropriate means of contacting you with regards your transactions. Goods will only be shipped once payment has been received in full and verified.

Colour Selection:  

• When selecting a colour of a product you are purchasing - you need to drop the box that indicates 'Colour' and then select 'All other colours / Colour or Other Standard Colour'.
• Selecting a colour other than Black will incur additional cost.
• Colour matching via photo or picture sent online cannot be relied on to undertake a colour match.  It is the responsibility of the customer to advise the colour they require.
• To request a colour related to your purchase, put the colour in the Notes & Special Request box found as you go through the Checkout process.

Courier Charges:

NOTE : The Courier cost for NORTH or SOUTH ISLAND and AUSTRALIA is automatically selected based on the AREA CODE of your address. 

The default is 'COLLECT' -  only check 'Collect' if that is the option you want.

North Island, New Zealand - $14.50 (gst incl.)

South Island, New Zealand $18.50 (gst incl.)

Australia - $58.50

Payment Options:

Direct bank transfer to bank account details given below:

For bank transfer payments, your order will be dispatched once payment has been cleared or verified.

Ownership of the goods does not pass until payment is received in full.

Bank Account Details:

For direct credit payments for goods purchased from Aluminium Window Services Ltd, please make payment to the following ANZ account.
Once payment has been received your order will be dispatched.

Bank:                   ANZ - Browns Bay Auckland
Account Name:    Aluminium Window Services Ltd
Account No:         010121 - 0130063 - 00

Credit Card Payment via PayPal:

We accept credit card payments via paypal.

For on line orders simply follow the shopping cart process and select the "PayPal" option at the payment step.

For off line purchase payments fill out the following form under "PayPal Payments" in the right column of this page.

Goods & Services Tax GST:

All prices quoted include GST
GST No: 53-872-298.

Terms and Conditions:

Refer to our Terms and Conditions page for our conditions of trade.

PayPal Payments:

The following form is for on line credit card payments via PayPal. Note there is no need to create a PayPal account - you can simply select the pay by "Debit or Credit card" option on the secure paypal page. Simply enter the amount you are paying and click the PayPal Payment button - then you will be taken to the secure PayPal page and have the choice to pay via either a paypal account or card option.

Aluminium Window Services Ltd are manufacturers of custom windows and doors. We use Nulook joinery in a range of colours and profiles.

• Doors
• Sliding Doors
• Bifold Doors
• Awning Windows
• Casement Windows
• Sliding Windows

Contact us to discuss your specific design requirements and we will manufacture to your requirements. 

The following are our Terms and Conditions of Trade.

Account Types

Online / Retail:

To purchase via our on line store you need to register your details with us, this allows us to ensure we have appropriate means of contacting you with regards your transactions.

Privacy Policy

When you communicate or conduct a transaction via this web site, you supply us with personal information.  Your privacy is important to us and therefore your information and contact details are only used for the purpose for which you supplied them.  We will not share, sell or pass this information onto other third parties, except where legislation requires.

Payment Terms

Bank or Personal Cheques to be made out to Aluminium Windows Services Ltd.  

And posted to:

Aluminium Window Services Ltd

145 E Target Road
Glenfield
North Shore
Auckland

Direct bank transfer to bank account details given below.

For cheque or bank transfer payments, your order will be dispatched once payment has been cleared or verified.

Trade customers payment is required by 20th of the month following invoice.

Ownership of the goods does not pass until payment is received in full.

Bank Account Details

For direct credit payments for goods purchased from Aluminium Window Services Ltd, please make payment to the following ANZ account.
Once payment has been received your order will be dispatched.

Bank:                  ANZ - Browns Bay Auckland

Account Name:   Aluminium Window Services Ltd
Account No:        010121 / 0130063 / 00

Goods & Services Tax GST

All prices quoted include GST
GST No: 53-872-298.

Returns Policy

Aluminium Window Services Ltd will only accept returns for the following reasons:

• Goods damaged or faulty prior to delivery.
• Goods supplied incorrectly.
• Goods failing to meet any applicable guarantees under the Consumer Guarantees Act 1993.
• Goods that vary from their description on the website.

For returns please include a copy of the invoice or packing slip that accompanied your order. If you are unable to provide a copy of the invoice or packing slip, include a note containing your order number, name, address, email address, contact phone number, and reason for return. You will be notified by email when your return is received. Please allow 28 days for resolve of your return.

Errors and Omissions.

Although all the information in our catalogue has been carefully checked due to on going changes, errors or omissions may occur from time to time, we will be happy to resolve these issues when they occur.

Refunds

Whenever possible, Aluminium Window Services Ltd will replace any damaged or faulty goods; otherwise a full refund will be issued for the value of the damaged or faulty goods.

Warranty

Aluminium Window Services Ltd guarantees their products against faulty workmanship or defective materials for a period of 12 months from the date of purchase. They will be replaced at no charge to the purchaser once the defect has been inspected and confirmed.

Exclusions: This Guarantee does not cover damage through accident, neglect, incorrect installation or any damage whatsoever after delivery to the purchaser for reasons not related to their state or condition at the time of purchase. Note: Commercial use: It is a condition of sale that this guarantee and the Consumer Guarantees Act* will not apply if this product is acquired for commercial use.

Consumer Guarantees Act *

Consumer Guarantees Act: This guarantee is in addition to any rights and remedies available to a "consumer" as defined under the Consumer Guarantees Act (as detailed below).

• Be of acceptable quality.**
• Be fit for their particular purpose.
• Match the description given in advertisements or sales brochures, or by the sales assistant.
• Match the sample or demonstration model.
• Be owned by the consumer, once purchased.
• Be a reasonable price, if no price or pricing formula has been previously agreed

Acceptable Quality**

• Do what they are made to do.
• Are acceptable in appearance and finish.
• Are free from minor defects.
• Are safe and durable.

Aluminium Window Services Ltd (AWS) is owned and operated by Dave Pickard who has been in the Aluminium joinery business for over 30 years. Dave recognised there was a need to support the home handy person with sourcing parts for aluminium doors and windows. Often whole doors or windows were being removed and replaced when all that was needed was a part such as wheels, a latch or stays.

Dave and his team pride themselves on personal service and their ability to provide parts or information which means a DIY'er can repair or replace components which allow them to save the cost of expensive service people.

AWS stock components from hard to source supplies and discontinued manufacturing runs. The bulk stocks of many other stockists don't provide for the replacement of parts from older joinery.

AWS's shop is located in Glenfield Auckland however through an online product catalogue, they are making their products available to everyone throughout New Zealand.

If you have specific joinery requirements or questions contact Dave and his team and they will be happy to help.

We stock aluminium joinery spares and parts from the following list of manufacturers.  If you are unable to find a component in our listings, please contact us as we would like to assist you in locating the appropriate parts or advise on alternative solutions:

• Altherm
• Barker
• Circle
• Comalco
• Fairview
• Viewfinder
• Nulook
• Rylock
• Vistalite
• First
• Fisher
• Rolls
• Vantage
• Nebulite
• Interlock
• Lockwood
• Whitco

Our range of aluminium window and door parts is extensive, including but not limited to the following items. If you don't see it here or in our product catalogue again please contact us with your requirements and we will try to locate it: